|Frequently Asked Questions|
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Prova offers a full 100% money back guarantee on all our contests. It's our goal to send you off with a great design, & we'll do anything to make that happen. We're more than happy to extend your contest, rewrite your design brief, help you share your contest on your blog, or any other requests you may have.
If you're not satisfied with any of the entries your design contest received, simply contact us within 60 days from the time you made your payment & we'll refund everything (prize money, our fees, everything). We're business owner's too, so we want to make Prova a safe use of your money.
If you return a contest, you may not legally use any of the designs submitted to your contest. Each designer holds full copyrights on their designs until transferred to you after successful selection of a design.
Launching a design contest with Prova is extremely cost effective. You pick the prize amount that's offered to the winning designer, and there's a listing fee of $39.99 plus 10% of the prize amount. And if you don't receive a design you like, 100% of the costs are refundable. There's never been a safer way to get agency-quality designs.
View our Services & Rates page for more details.
There's no way to guarantee how many designs your contest will receive, however, contests that attract the most attention will receive the most number of entries.
Here are some proven methods to attract more attention to your contest.
- Provide a clear & detailed design brief
- Offer an acceptable prize amount. Prova generates quality design work, so $50 prizes won't attract our designers.
- Provide feedback - Providing feedback on every design has proven to double the number of entries. Be respectful, but honest. Don't be afraid to tell a designer their design isn't what you're looking for.
- Share your contest - Talk directly with your target market & find out how to reach them by sharing your contest on Twitter, Facebook, & other social sites. Your contest page has tools to make this easy.
- Talk about your contest on your Blog, Website, & any other outlets your organization uses.
- Your contest page contains additional tools to help increase the quantity of designs entered. Look for the 'Attract Designers' link on your contest page.
Check the status of your contest by following these steps
- Navigate to Profile / Your Contests
- Locate & click on your contest
- Check the status of your contest on the right side of your contest project page
If the status says "OPENING SOON," your contest needs to be paid for before it's visible.
If the status says "ABANDONED," there's been a problem & you'll need to contact support.
When you launch a contest, you'll automatically be asked to fund your contest. Any unfunded contests will have a link at the top of the project page also allowing you to fund it. If you've already launched your contest, but haven't successfully funded it, you can follow these steps to access that link:
- Navigate to Profile / Your Contests
- Find your contest under the section "Closed Contests"
- Click on your contest's link
- At the top of your contest page is a link titled "Finalize Contest add funds" that will fund your contest
Once funded, your contest will be open to our designers.
Prova accepts Visa, Mastercard, American Express, Discover, & PayPal. Our transactions are processed through PayPal, but a PayPal account is NOT required.
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You can still get paid for it.
All entries that are not selected as a winning entry will automatically get placed in our template directory. This directory is a listing of designs that businesses can browse & buy. Clients that don't want to hold a contest can purchase a template from this directory immediately.
During the upload process for entries, you'll be asked if you want your design to be automatically added to the template directory after the contests ends. Currently, you get to set the price of your design in our template directory.
The download process works similar to a contest. When a client purchases your templated design, you will be notified by email. If this design requires the purchase of any stock photography, purchase the stock photography & swap out any comp photos with real photos. The email will also contain the clients name, logo, phone number, & any important information to include. Make the changes & follow the link in your email to re-upload the finished version. To keep our business customers happy & get their new design delivered in a timely manner, you'll get 48 hours to get the final version back on our website. Be sure to upload it in the file format & dimensions the business client specifies.
Sometimes life happens. Whether it's a vacation, busy schedule, or other delay, if you're unable to deliver the finished version within 48 hours, we'll take care of it for you. We do this because we tell our clients their finished design can be downloaded within four days. If our graphic designers end up making these customizations for you, we'll simply deduct a fee from your final payout of $25 + any licenses. This allows you to be stress free about taking a vacation, internet outages, or other situations. If you're not around at the end of the contest, you can still win.
If you've won a contest, or sold a design from our template directory, your account will have a positive balance. You can request to receive your balance once a month by asking us to send it via paypal. We do not charge any fees for this.
If you would like us to add additional payment methods, please tell us. We love feedback, so we'll definitely look into it.
Currently the following file formats are allowed: .jpg, .psd, .gif, .png, .zip, .mp3, .avi, & .flv. The required format for each contest depends on what type of design is needed (print, radio ad, video...).
For best results for a "print" design, upload your entry as a .psd.
While uploading an entry to a contest, you will find a small blue circle with an 'i' in it, just above the upload box. If you hover your mouse over the blue circle, a window will appear that tells you more information about the file requirements.
You won! Your hard work paid off. If your design does not have any stock photography, all you have left to do is collect your earnings.
If your design has stock photography, you will be notified by email what to do next. Purchase the stock photography, swap out the comp photo with the real photo & follow the link in your email to re-upload the finished version. To keep our business customers happy & get their new design delivered in a timely manner, you'll get 48 hours to get the final version back on our website. Be sure to upload it in the file format & dimensions the business client specified.
Sometimes life happens. Whether it's a vacation, busy schedule, or other delay, if you're unable to deliver the finished version within 48 hours, we'll take care of it for you. We do this because we tell our clients their finished design can be downloaded within four days. We'll deduct a fee from your final payout of $25 + any licenses. This allows you to be stress free about taking a vacation, internet outages, or other situations. If you're not around at the end of the contest, you can still win.
Collect your money. We send out payments once a month via paypal. If you'd like us to consider another payment option, let us know.
We do not charge designers any fees to participate. We created Prova to encourage more businesses to freelance their design needs & help designers get more money, exposure, & experience pitching to real clients. If you have any suggestions on how we can help designers, please tell us.
All designers have a chance at making money from their designs. If your design isn't selected as a winning entry for the contest you posted it in, it can automatically be placed in our template directory. Every design you upload will ask you if you want it to be automatically submitted to our template directory. Any time one of your designs is purchased from our directory, you would get paid for it at the price you pick.
The philosophy of Prova is to "learn by doing." This means giving you plenty of opportunities to practice making ads & hopefully selling them to clients. You've got the great ideas, you took the time to make the ad, and you can submit it to any campaign for free. If your ad is successfully purchased by a business, they will pay you the agreed upon sale amount, minus any finder's fee payable to Prova. Finder's fees change with any current promotions & are usually a small percentage of the sale price (less than 8%).
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To change your avatar you need to first login to prova.fm. Once logged in, click the link near the very bottom of the page titled 'edit profile.'
On that page, you can upload your own avatar, create a forum signature, & edit any other details available. You can switch between these sections by clicking on the tabs for each section.
To upload your own avatar: Select the tab labeled 'Portrait.' In the drop down box, click & select 'Upload new profile image.' A box & button will appear. Click 'Browse...' locate the image on your computer & select it. Hit the 'Update' button at the bottom & if it works correctly, you'll see it on your profile page.
To change information on any of the other tabs, enter the information as you want it to appear & click 'Update' at the bottom of the page. You can create your forum signature this way.